Member Services


PTCNSW recognises that a strong and effective administration is essential to the success of any association. PTCNSW provides personalised and tailored member services and virtual teams consisting of experienced association professionals. 

We manage each member association with a holistic, strategic and thoughtful approach. All work is undertaken with the aim of assisting member associations achieve their goals. For a very competitive rate PTCNSW offers scalable and flexible administration and financial services that will ensure your association thrives. 

Below is a list of member services provided by the PTCNSW Team. We would love to discuss your association’s needs. If there is a service you would like to discuss that isn’t listed please contact us so that we can add this to the list.

PTC Member Services

Member Services

Members make your association, they are the reason you put in the hours you do to ensure that they are receiving quality benefits for joining your association.

Managing members takes time which most associations don’t have to spare. This is where PTC can assist your association.

PTC can assist in all aspects of membership management. We have specific member portals – that allows us to manage

  • renewals,
  • member logins
  • member reporting

Members can contact PTC directly and we will manage their enquiries under your associations banner. This can by phone, email and even post.

PTC are there for your members – questions about member logins – we can answer that. Need to know about an event or workshop – we have the details. Committee meeting coming up and member numbers are required – we have a report for that.

We can tailor membership management to suit your associations needs. This can be simply email responses to complete management of the membership cycle. PTC works with you to deliver the ultimate member experience.

Call us today on 02 9716 3078 to discuss your needs or reach out to

Let PTC help your association make the most of your membership.

Event Management

A well designed and coordinated event takes many hours and an eye for detail to ensure that the event works well and is also a profitable for your association.

PTC has dedicated event professionals that can organise and deliver to your members a streamlined and enjoyable event.

We know that association events are varied and specific to needs of your members. We can manage events across a number of platforms including face to face and online.

Events can include:

  • a one hour online information session,
  • a face to face training day,
  • a 2 day conference or
  • a virtual exhibition.

No event is too small or to big – all events are important as they offer your members additional benefits and value to their membership.

PTC have successfully managed a number of profitable events for our member associations and also for PTC – have you managed to make a PTC Awards Evening? Our events team look after this from start to finish. If you haven’t attended – next years event will be an amazing gala to recognise the hardwork of associations and teachers – don’t miss it.

To discuss your event requirements call 02 9716 0378 or reach out to

We look forward to working with you to create a profitable and informative event for your members.

Graphic Design

Graphic design – not just pretty pictures –

we can create it all.


You provide the content – our design specialist will create a professional online journal or a printed version for your members. PTC can also arrange to have the journal mailed to your members or sent online.


Our design specialist will work with you to create eye-catching and detailed flyers to enhance your event or resource.


Make sure your members are kept up to date with well-designed and formatted newsletters to get your associations message across. PTC can assist with the layout and design. We can also get this information out to your members via our member communications process.

Mail Campaigns

Have an important message to get to your members – tailored mail campaigns can really increase member engagement. PTC can design your campaign and deliver this directly to your members inbox.

Website Graphics

Looking for new ideas to refresh your website – work with our design specialist to create a new look. PTC can also do the maintenance of your website to keep it up to date and relevant to your members.

Annual Reports

Professional and detailed annual reports can be created as an online document or can be printed at a competitive price.

Have something else you are looking to add a professional touch to? Let us know – we can help.

Contact PTC on 02 9716 0378 or email your ideas to

PTC are here to design to your needs.

Venue Hire

Need space to run a course or hold your associations AGM?

Looking for a competitively priced, well situated and fully serviced venue to hold your next conference or training day.

PTC has a range of spaces that can be accessed by our member associations at a competitive member only price. Conveniently located near main roads and public transport so that you members can easily access you event.

With well appointed training rooms, boardroom or even the auditorium with break out space – we can accommodate your next event. PTC can offer catering including morning and afternoon tea and value for money lunches.

Our venue offers;

  • high speed NBN internet
  • flexible terms
  • secure parking
  • free parking
  • fully furnished private offices & hot desks
  • multiple flexible meeting and presentation spaces

We will work with you to ensure that you have the space and equipment you need to deliver a quality event. Don’t forget that our Events Team can also assist you with managing your event.

You can book your event online here – PTC Venue Hire or call us on 02 9716 0378.

PTC looks forward to welcoming you and your members to our venue.

Website Development & Management

Is your current website outdated and cumbersome to update?

Do you never have the time to make sure that your message is up to date and relevant to your members?

PTC can assist you in developing a website that fits in with your associations brand and can deliver the messages you need.

We have dedicated website managers that can manage updates, add new content and keep the overall look of your website new and fresh.

Working with the association we develop the website that you need and that is easy for your members to navigate.

Events, courses and even saleable resources can be added to your website so that members don’t miss an event and can easily purchase resources that you have developed for them.

PTC can provide competitive rates for website development that suits your needs.

Call today on 02 9716 0378 or email to get started.

PTC look forward to working with you to help you engage your members with a new and improved website.


PTC can look after your association’s financial responsibilities. From bookkeeping to financial management.

PTC can act as your Virtual Treasurer ensuring your associations financial reporting and compliance is meet. Attending Board Meetings to present financials and attending to end of year reporting.

Services include –

  • Account reconciliation
  • Banking
  • Merchant facilities for all transactions
  • Online payments, renewals and registrations
  • Automatic invoice generation upon registration
  • Online gateways – PayPal, Stripe
  • Use of Xero accounting platform
  • Qualified BAS agent
  • Virtual Treasurer

PTC can tailor a financial management package to suit your associations needs whether that’s reconciliation or Virtual Treasurer.

Contact us at



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